At Newcastle Eagles and the Vertu Arena, game day is fast-paced, high-energy and loud – with thousands of fans creating one of the best atmospheres in British basketball.
Behind every successful event is clear, reliable communication.
In a new testimonial video, Dan Black, Sales and Communications Manager at Newcastle Eagles and the Vertu Arena, shares how working with Apex Radio Systems has helped the organisation deliver safe, seamless events since the arena first opened in 2019.
Building a Local Partnership
When the arena launched, Newcastle Eagles wanted to work closely with trusted local businesses.
“Having the opportunity to talk to Apex, who are just over the river, was great,” explains Dan. “We struck up a long-term, fantastic partnership.”
From the beginning, Apex supported the venue’s transition into operating its own arena – helping establish reliable two-way communication systems that could support every aspect of game day operations.
Communication That Keeps Events Moving
With sold-out crowds of more than 2,500 fans, communication across security, catering, entertainment, operations and events teams is essential.
The testimonial highlights how Apex’s radio solutions help staff communicate clearly in an intense, noisy environment where fast decision-making matters.
Over the years, the partnership has evolved from analogue radios to advanced digital communication systems, improving clarity, reliability, and operational efficiency throughout the venue.
“As a very loud and high-paced event like a basketball game, we need to be able to hear each other clearly as a team.”
Supporting Safety and Operations
For Newcastle Eagles, communication is about more than convenience – it’s a crucial part of delivering safe spectator events.
Dan explains how dependable two-way communications help teams operate confidently on every game and event day, ensuring both staff and visitors have the best possible experience.
The ability to quickly access support from a local partner has also been a major benefit throughout the relationship.
“The great thing about working with Apex has been that over the years we’ve been able to just give them a call, drop them an email and get the support we need really quickly and promptly.”
Watch the Full Testimonial
Hear directly from Newcastle Eagles about seven years of partnership with Apex and how reliable communication systems help power one of British basketball’s leading venues.
